Unique Hotels awarded 2015 TripAdvisor Certificate of Excellence and TripAdvisor Certificate of Excellence for five consecutive years

Wednesday, May 20, 2015

The von Stackelberg Hotel Tallinn has been recognised as a TripAdvisor® Certificate of Excellence Hall of Fame winner and The Kreutzwald Hotel Tallinn and Vihula Manor Country Club & Spa have received a TripAdvisor® Certificate of Excellence award.  The Certificate of Excellence award celebrates excellence in hospitality and is given only to establishments that consistently achieve great traveller reviews on TripAdvisor. The ‘Hall of Fame’ was created to honour those businesses that have earned a Certificate of Excellence for five consecutive years.  

When selecting Certificate of Excellence winners, TripAdvisor uses a proprietary algorithm to determine the honourees that takes into account the quality, quantity and recency of reviews and opinions submitted by travellers on TripAdvisor over a 12-month period as well as business’s tenure and ranking on the Popularity Index on the site.  To qualify, a business must maintain an overall TripAdvisor bubble rating of at least four out of five, have a minimum number of reviews and must have been listed on TripAdvisor for at least 12 months.

„Being awarded the TripAdvisor Certificate of is a true source of pride for the entire team at Unique Hotels and we’d like to thank all of our past guests who took the time to complete a review on TripAdvisor,” said  Michael  Pilkington, Board Member of Unique Hotels Group. There is no greater seal of approval than being recognised by one’s customers. With the TripAdvisor Certificate of Excellence based on customer reviews, the accolade is a remarkable vote of confidence to our business and our continued commitment to excellence.”

"TripAdvisor is pleased to honour exceptional hospitality businesses that have received consistent praise and recognition by travellers on the site,” said Marc Charron President, TripAdvisor for Business. “By putting a spotlight on businesses that are focused on delivering great service to customers, TripAdvisor not only helps drive increasing hospitality standards around the world, it also gives businesses both large and small the ability to shine and stand out from the competition.”

Unique Hotels currently includes 4 hotels in operation in Estonia – City Hotel Tallinn, a 2 star budget hotel, The Kreutzwald Hotel Tallinn a value 4 star hotel, The von Stackelberg Hotel Tallinn an upscale historic boutique style hotel, and Vihula Manor Country Club & Spa an upscale resort and conference hotel within 1 hours drive of Tallinn.